Privacy Policy

Last Updated: September 26, 2025

1. Introduction

Welcome to RankCore Precision Technology CO., LIMITED ("RankCore", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rankcoreproto.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

2.1. Personal Data

Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your company and title, that you voluntarily give to us when you use our quote form or contact us.

2.2. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2.3. CAD Files and Project Data

When you upload files for a quote, we collect the 3D models (e.g., STEP, IGES, STL) and any accompanying technical drawings or documents. We treat this information as highly confidential.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your quote requests.
• Email you regarding your project or order.
• Provide Design for Manufacturability (DFM) feedback.
• Improve the efficiency and operation of the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.

4. Disclosure of Your Information

We do not sell, rent, or lease your Personal Data to third parties. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and CAD files. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
RankCore Precision Technology CO., LIMITED
info@rankcoreproto.com